Privacy Policy

This Privacy Policy explains how American Ceramic Supply Company(“we”) handles information when you contact us, sign up for our emails, or visit our website. Purchases are processed through our storefront, which is hosted on Shopify; Shopify’s own privacy practices apply to checkout and payment data.

Information we collect

When you use our contact or newsletter forms, we collect the details you provide:

• Your name and email address
• Your phone number, if you choose to share it
• The content of your message and the inquiry type you select

When you make a purchase, the storefront collects the order and payment details needed to fulfill it. We do not handle or store your card information ourselves.

How we use it

• To respond to your questions and fulfill your requests
• To set up and service accounts, deliveries, and kiln repairs
• To send the emails you have asked to receive (you can unsubscribe anytime)
• To improve our website and the help we provide

Sharing

We do not sell your personal information. We share information only with the service providers that help us operate, such as our email provider and our storefront platform, and only as needed to provide what you asked for, or when required by law.

Your choices

You can unsubscribe from our emails at any time using the link in any message. To ask what information we hold, or to request that we correct or delete it, contact us at sales@americanceramics.com or 817-535-2651.

Contact

Questions about this policy can be directed to American Ceramic Supply Company, 3310 Keller Springs Rd, STE 130, Carrollton, TX 75006.