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American Ceramic Supply Co.

More Than A Catalog

Services that make us a partner

The things a national retailer cannot do: we service the kilns we sell, deliver heavy goods across the metroplex, train your team, and support Texas art teachers directly.

01

In-house service

Kiln Repair & Maintenance

A kiln is a machine that runs at temperatures hot enough to melt rock, and like any machine it drifts and wears. Elements lose their punch, thermocouples read low, relays stick, and one day a load comes out underfired for no reason you can see. Most online retailers cannot help you with that. We can, because we service kilns as a core part of what we do.

  • Element, thermocouple, relay, and controller service
  • Firing-uniformity diagnosis with witness cones top, middle, bottom
  • All major brands welcome, not only what we sell
  • Preventive maintenance plans for schools and production studios
02

Local logistics

Bulk Order Delivery

Clay is heavy and glaze is fragile, which makes them the two worst things to ship across the country. A pallet of stoneware that arrives cracked or a box of glaze jars shattered in transit is not a refund, it is a lost week. Local delivery solves that. We deliver in bulk throughout the metroplex on a schedule that fits your studio or program.

  • Pallet and case delivery across Dallas-Fort Worth
  • Standing-order scheduling for studios and schools
  • Case and pallet pricing on clay and glaze
  • No cross-country freight risk on heavy or fragile goods
03

Across DFW

Satellite Pickup Locations

The metroplex is large, and a drive from Fort Worth or McKinney to Carrollton and back is most of a morning. Our satellite pickup network lets you choose a collection point closer to you when you check out on the storefront, so picking up clay or a kiln part fits into your day instead of taking it over.

  • Choose your pickup location at checkout
  • Covers the wider DFW footprint
  • Skip the cross-metroplex drive
04

At your studio or school

Onsite Training & Education

New equipment is only as good as the confidence of the people using it. We provide onsite training for studios and schools: how to load and fire a kiln safely, how to read cones, how to apply the glaze lines you bought for the results you expected, and how to set up a working studio flow. For a new school program, that first onsite session turns a room full of boxes into a working ceramics classroom.

  • Kiln loading, firing, and safety training
  • Glaze application and cone reading
  • Studio and classroom setup guidance
05

For Texas art educators

Teacher Continuing Education

Teaching ceramics is not the same as making it. A classroom has thirty pairs of hands, a single kiln, a tight budget, and a schedule that does not bend. We work with Texas art teachers through TAEA classes, in-service days, and continuing-education sessions that address those realities directly: glaze lines that survive a busy room, firing schedules that fit a school day, and lesson structures that scale. This is the part of our business that national catalogs cannot touch.

  • TAEA classes and workshops
  • In-service day sessions for art departments
  • Continuing-education credit for Texas art teachers
  • Classroom-tested glaze and firing guidance

Get Started

Tell us what your studio or classroom needs

Kiln acting up, a delivery to set up, a new program to launch. Whatever it is, we would rather talk it through than send you a form letter.